rooom Status Page: Quickly Check Whether There Is a Current Issue

On the rooom status page you can immediately see whether all systems are running normally or if there is a known incident or maintenance ongoing.

If something in rooom is not working as expected, a quick look at the public status page can help. At status.rooom.com you can always find the current status of the rooom platform.

Why is the status page important for you?

The status page helps you quickly assess whether an issue is on your side or if it is a rooom-wide problem.

• You can immediately see if there is currently an incident at rooom
• You can check whether multiple users are affected
• You know if maintenance work is currently taking place

What information can you find there?

The status page provides you with various details about the current state of the platform:

• Overall status: Whether rooom is currently running smoothly or is partially unavailable
• Individual services: Which areas are affected if there is an incident
• Current incidents: Ongoing issues with short progress updates
• Past incidents: Recently resolved issues for better context
• Planned maintenance: Scheduled work that may temporarily affect availability

How to use the status page when you run into issues

If you notice that something is not working, it’s best to proceed as follows:

1. Open status.rooom.com in your browser
2. Check the current overall status of rooom
3. See whether there is an active incident
4. Read the details to find out which features are affected
5. If necessary, wait until the issue has been resolved

Good to know

If no incident is shown on the status page, the issue is most likely local on your side, for example related to your browser or internet connection. In this case, clearing cookies and cache often helps.

You can find a step-by-step guide in the rooom Help Center: First step of troubleshooting: Clear cache and cookies 

Transparency in real time

The rooom status page ensures that you always have a clear overview. You receive up-to-date information in real time and can immediately see whether a known issue is currently being worked on.