Technical requirements

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rooomEvents (eventCloud) is supported by all common devices. In this article you will find the general technical requirements for using the platform.

Content:

1. System check

2. Operating systems

3. Browser

4. Other

 

System check

The integrated system check automatically checks the technical requirements of your device. If you have technical problems, you will receive an indication of the possible cause.

Before login (on the pre-event page):

After login (under My Area):

Operating systems

The following operating systems are supported:

  • Windows
  • Linux
  • iOS/iPadOS
  • Android

Browser

The browsers listed below are supported. We recommend updating to the latest version.

Desktop PC:

  • Google Chrome (supported from version 49)
  • Mozilla Firefox (supported from version 61)
  • Opera (supported from version 18)
  • Microsoft Edge (Cromium - supported from version 62)
  • Safari (supported from version 13)

Watch out: Internet Explorer is NOT supported!

Mobile devices:

  • Google Chrome (supported from version 85)
  • Mozilla Firefox (supported from version 79)
  • Safari (supported from version 13)

Other

Regardless of the operating system and browser, the following requirements apply:

  • WebGL support
  • Min. 4 GB RAM
  • Min. DualCore CPU 2x2.6GHz (Desktop)
  • Stable Internet connection
  • Webcam for video call function, if necessary
  • Microphone for video call function, if necessary

Tip: For optimal performance, we recommend using a desktop device or notebook.

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