Technical requirements for rooomEvents

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    rooomEvents is supported by all common devices. In this article you will find the general technical requirements for using the platform.

     

    System check

    The integrated system check automatically checks the technical requirements of your device. If you have technical problems, you will receive an indication of the possible cause.

    image-png-Aug-12-2021-09-04-49-69-AM[1].png

    Before login (on the pre-event page):

    image-png-Aug-12-2021-09-01-09-02-AM[1].png

    After login (under My Area):

    image-png-Aug-12-2021-09-03-57-36-AM[1].png

     

    Operating systems

    The following operating systems are supported:

    • Windows
    • macOS
    • Linux
    • iOS/iPadOS
    • Android

     

    Browser

    The following browsers are supported in the latest 5 to 10 versions. We recommend updating to the latest version.

    Desktop PC:

    • Google Chrome
    • Mozilla Firefox
    • Opera
    • Microsoft Edge
    • Safari 

    Watch out: Internet Explorer is NOT supported!

    Mobile devices:

    • Google Chrome
    • Mozilla Firefox
    • Safari

    Which browser version do I need?

    Generally we support the latest 5 to 10 versions of the browsers listed above.

     

    Other

    Regardless of the operating system and browser, the following requirements apply:

    • WebGL support
    • Min. 4 GB RAM
    • Min. DualCore CPU 2x2.6GHz (Desktop)
    • Stable Internet connection
    • Webcam for video call function, if necessary
    • Microphone for video call function, if necessary

    Tip: For optimal performance, we recommend using a desktop device or notebook.

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