General settings

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You can easily customize your event platform. In this article you will learn how to customize the basic settings of an event.


1. General

2. Content


You can access the general settings via the left menu under Setup -> Edit Event. There you will find the tabs General and Content.





Here you can make basic adjustments.

  • Event title: The name of your event. This will be displayed on the pre-event page.
  • Event subtitle: optional


  • Begin/End: Start and end dates and times of the event (YYYY-MM-DD). The beginning is determinant for the countdown.
  • Description: Here you can insert any content that will appear on the home page. For example, you can embed the virtual lobby via iFrame.
  • You should upload the following images
    • Logo (will be displayed on the top left)
      → Format: jpeg, jpg, png, gif; ideally cropped (transparent background); 175 px x 45 px x 72 dpi; max. 300 KB
    • Background image
      → As neutral as possible, without fonts, possibly blurred; format: 1920 px x 1080 px x 72 dpi (aspect ratio 16:9); max. 500 KB
    • Favicons (symbol in the web browser)
      → Format .ico: 16 px × 16 px; format .png: 16 px × 16 px, 32 px × 32 px and 180 px x 180 px
    • Product fallback image (default product image) (optional)
      → Format: jpeg, jpg, png, gif; max. 200 KB
    • E-Mail Header Image (optional)
      → Format: jpeg, jpg, png, gif; 600 px x 300 px; max. 300 KB
  • Social URLs: Here you can insert links to social networks. These will be visible in the footer.

Tutorial - Edit pre-event page:



Here you can manage the content of the pages in the footer:

  • Terms and conditions
  • Imprint
  • Data protection
  • FAQ

We offer pre-made texts for the legals that you can easily customize. Changes that should be made are marked in red. In any case, you should go through the content carefully before you publish it!

You can also provide completely individual content. You can either use the content editor or insert an external URL.

Tutorial - Edit legals & imprint:


The following options are also available:

  • Welcome text: Text that is played below the countdown on the pre-event page.
  • Login text: Here you can enter a text or instructions that will appear on the login page.
  • You can also enter a message that will be displayed to the user after his successful registration.
  • Registration mail: You can specify the subject and content of the automatic e-mail a user will receive after registrating. If you leave the subject field empty, the e-mail will not be sent.

PS: You want to customize the design of your event? You can read all about it here.



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