I hear an echo during voice chat

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Issue

In some cases, there may be noise during voice chat (e.g. an echo).

Cause

This problem can occur when participants do not use a headset or use the loudspeaker of their device for the audio output. 

In some cases, the problem also occurs with in-ear headsets (wired and wireless).

Solution

Ensure that all participants use a headset (if possible no in-ear headset) to participate in voice chat or, if a headset is not available, mute their microphone.

Sometimes the connection of Bluetooth headphones is not set correctly. If problems occur, reconnect the headphones and select them as audio output in the system settings and as audio input in the Space Viewer.

 

To learn how to set up your audio devices correctly in Space Viewer, check out this article.

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